Our client, a multinational Manufacturing Company with head office in Lagos, is currently recruiting suitably qualified candidates to fill the position above
Job Ref: M14
Purpose of the Role
o Develop an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
o Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team.
o Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
o Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
o Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
o Work closely with Regional Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
o Approve expenses and manage profitability reporting as it relates to field metrics.
o Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
o Continuously research and remain knowledgeable of industry trends and competition.
o Complete sales forecasts and sales activity reports and presentations in a timely manner.
o Build direct relationship with Channel Partner (CP) and monitor operational excellence
o Ensure Channel Partner compliance with the organization’s requirements (e.g. making sure that CP exclusively sells the company’s product)
o Record CP performance against pre-determined KPIs (Organization’s truck CICO)
using M14 as subject of the mail